Refund and Cancellation Policy

[TODO: have this policy checked by a qualified professional and confirmed by the owner before launch.]

This policy explains how plan payments, cancellations and refunds work for ApnaCA.

1. Plans

ApnaCA has a Free plan that costs nothing, and paid plans (Silver and Gold) that you can pay for monthly or yearly. Paid plans are bought in the ApnaCA Android app. Plan payments in the app are not switched on yet. This policy applies from the day they are.

2. How you pay

Plan payments are handled by Google Play. We do not see or store your card or bank details.

3. Cancelling

You can cancel a paid plan at any time from your Google Play subscriptions. Your plan keeps working until the end of the period you have already paid for. [TODO: confirm this with the owner.]

4. Refunds

Refunds for plan payments follow Google Play's refund rules. If you were charged by mistake, or something went wrong with a payment, write to us and we will help you sort it out. [TODO: owner to confirm any refund window ApnaCA itself offers.]

5. Going back to the Free plan

When a paid plan ends you can keep using the Free plan, within its limits. Your data stays in your account. If you want your account deleted, use the Delete account page.

6. Contact

Questions about a payment? Message us on WhatsApp or write to us at the email on the Contact page.